The Lagos State Traffic Management Authority (LASTMA) has reported 2,843 public engagements through its newly launched toll-free hotline within the first 30 days of operation. The data, covering June 28 to July 29, 2026, includes various types of calls such as inquiries, commendations, and complaints. LASTMA's General Manager, Mr. Olalekan Bakare-Oki, emphasized that this response reflects growing public trust in the agency's commitment to road safety and traffic management. In addition to the hotline, LASTMA has opened a Physical Complaint Centre at its Oshodi headquarters for face-to-face interactions. Bakare-Oki reiterated the agency's zero-tolerance policy towards corruption and unprofessional conduct, assuring that all complaints will be thoroughly investigated. He encouraged public participation to enhance road safety and improve communication with road users. The initiatives are part of LASTMA's broader reform agenda aimed at fostering transparency and institutional integrity.
NigeriaNewsFeed summary based on reporting from Vanguard News.
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