…for the local environment and measurable contribution to safety, efficiency and service quality. Nigeria’s aviation development agenda is therefore grounded in a clear strategic principle: technology must be purpose-driven, infrastructure investment must deliver operational value, and the passenger must remain central…

…the scheduled date and explain the factors responsible for the persistent decline in service quality affecting millions of subscribers and businesses nationwide. The lawmakers warned that any chief executive who failed to honour the invitation could face a possible arrest summons to compel their appearance. Speaking at…

…to be a certain urgency in the way the regulator wants to get things done. For long, service quality and network integrity have remained major issues in the regulatory space. The case of the regulator, therefore, can be likened to that of a man fighting fire desperately. I implore relevant stakeholders to give the regu…

…sector jumps 15 points to 75% in new report•Customer satisfaction hits 71% despite service quality decline in key sectors•Power, Public Sector trail at 51%, 53%By Prince Osuagwu E-Commerce appears to be one sector in Nigeria where customers are not complaining as much as they used to.While poor service continues to dog…

…According to him, the interventions are already improving healthcare access, enhancing service quality, reducing health disparities and advancing universal health coverage across the country. Enikanolaiye said, “The diaspora remains one of Nigeria’s most strategic assets, serving as a bridge for diplomacy, technology t…

…supply and restricted access to telecom infrastructure as major factors affecting service quality. "We have more fibre cuts in a day than the whole Kingdom of Saudi Arabia has in a year," he said.

…existing airport car hire operations, such as lack of central coordination, inconsistent service quality and security concerns for both passengers and operators. ACHRAMS is designed to provide a standardised, technology-driven platform that ensures safer, more reliable and hassle-free car hire services for airport user…