Original RecapComputers

NCC launches USSD code for device verification amid user concerns

Nigerians can now verify their mobile devices' compliance with NCC standards using a new USSD code.

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By NigerianNewsFeed NewsDesk Admin
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NCC launches USSD code for device verification amid user concerns
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The Nigerian Communications Commission (NCC) has introduced a new USSD code, *315#, along with an online portal, allowing users to verify if their mobile devices comply with local regulatory standards. This initiative comes as part of the NCC's efforts to enhance device management and ensure that only approved devices operate on Nigerian telecommunications networks.

During a media briefing held in Abuja on October 13, Edoyemi Ogoh, the Director of Technical Standards and Network Integrity at the NCC, announced that approximately 231 million telecommunications devices had been registered under the Device Management System (DMS) prior to the verification framework becoming operational on October 7.

Nigerians can easily check the status of their devices by dialing the USSD code or visiting the NCC's official Device Checker portal. The verification process utilizes each device's International Mobile Equipment Identity (IMEI) number to confirm its compliance with regulatory standards. Ogoh reassured users that devices already connected to networks before the system's implementation were automatically registered and would not face disconnection retroactively.

This clarification follows reports that some users, particularly those with devices from brands like Apple, Google, Tecno, Infinix, and Oukitel, received alarming text messages warning them of potential disconnection if their devices remained unverified for over 30 cumulative days. Many of these users reported purchasing their devices from local retailers, raising concerns about the implications of the new verification system.

Ogoh emphasized that while the NCC will not penalize users of devices already in use before the new system's introduction, any new devices must meet verification requirements to access telecommunications services in Nigeria. The NCC is collaborating with the Nigeria Customs Service, manufacturers, and importers to ensure that all devices entering the country are properly authenticated, which aims to combat counterfeit and cloned devices.

On the issue of privacy, Ogoh clarified that the DMS only verifies device compliance and does not access personal data stored on users' phones, such as messages, contacts, or financial records. The system also does not track users' physical locations, addressing privacy concerns that may arise with such verification processes.

For consumers whose devices cannot be verified, the NCC advises them to reach out to their sellers or mobile service providers. Additionally, users are cautioned against using unverified third-party websites or services that claim to offer device registration.

This development comes on the heels of the NCC's earlier announcement of a consumer protection policy mandating telecom operators to compensate subscribers for poor network quality, which took effect in April 2026. The policy requires major operators, including MTN Nigeria, Airtel Nigeria, Globacom, and 9mobile, to provide automatic airtime or data rebates to affected customers.

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