•Online shopping sector jumps 15 points to 75% in new report•Customer satisfaction hits 71% despite service quality decline in key sectors•Power, Public Sector trail at 51%, 53%By Prince Osuagwu E-Commerce appears to be one sector in Nigeria where customers are not complaining as much as they used to.While poor service…

…driving the day-to-day execution of reforms focused on operational efficiency, safety, customer satisfaction and financial sustainability. That synergy has become one of FAAN’s defining strengths.” The APC stalwart insisted that the reforms had resulted in major infrastructure upgrades at the Murtala Muhammed Internati…

…have improved water quality compliance, reduced illegal connections and increased customer satisfaction across the state’s water supply system. The Corporation also clarified that the N450 million appropriated in the 2024 Federal Ministry of Water Resources budget for the desilting of the Arakanga Water Reservoir is a…

…borders. According to him, the company remains focused on operational excellence, customer satisfaction, and strategic expansion despite the challenging business environment. "The 2025 financial performance reflects the resilience of our business model, the commitment of our workforce, and our unwavering focus on opera…

…the dedication of its workforce, and its sustained focus on operational excellence, customer satisfaction, and strategic expansion. He said: "The 2025 financial performance reflects the resilience of our business model, the commitment of our workforce, and our unwavering focus on operational excellence, customer satisf…

…personality whose values align with our vision of innovation, excellence, and customer satisfaction. We are delighted to welcome him into the Countryside family and look forward to a fruitful partnership that will elevate CTC Taxi, Countryside Travels & Tours, and BlowPay to greater heights.” The Chairman further state…