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Uber exits Nigeria after 12 years, sparking mixed reactions among drivers and users

Uber's departure from Nigeria's e-hailing market has raised concerns and opportunities for local startups.

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By NigerianNewsFeed NewsDesk Admin
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Uber exits Nigeria after 12 years, sparking mixed reactions among drivers and users
Photo: DailyPost

Uber has officially announced its exit from Nigeria after 12 years of operations, a move that has sent shockwaves through the country's e-hailing industry. The company made the announcement on Wednesday, expressing gratitude to its users but providing no specific reasons for its departure. This decision comes as Nigeria's e-hailing market is valued at approximately $450 million in 2026.

The announcement has ignited a flurry of reactions from various stakeholders, including drivers, users, and industry analysts. The Amalgamated Union of App-Based Transporters of Nigeria (AUATON) criticized Uber for what they described as an exploitative business model. Jossy Adaraniwon, the union's spokesperson, highlighted the lack of consultation or transition plans for the thousands of Nigerian drivers who contributed to the platform's growth.

Investment analyst Bolaji Fasomade weighed in on the situation, suggesting that Uber's exit was not due to Nigeria's economic climate but rather its inability to compete effectively in the local market. "Uber isn’t shutting down because of Nigeria’s economy; it’s shutting down because it can no longer innovate and compete effectively in the Nigerian market," he stated.

Reactions from social media users have also reflected a mix of sentiments. Akin Olaoye pointed out that the culture surrounding ride-hailing in Nigeria has contributed to Uber's challenges. He noted that many drivers often ask passengers to cancel trips to avoid paying commissions, undermining the platform's sustainability. He remarked, "This market punishes platforms that assume trust."

Former aide to the late President Muhammadu Buhari, Bashir Ahmad, echoed similar sentiments, suggesting that the widespread practice of drivers asking passengers to cancel trips may have played a role in Uber's decision to exit. He cautioned that if drivers do not change their approach, it could jeopardize the future of other e-hailing platforms like Bolt and inDrive.

In contrast, some see Uber's exit as an opportunity for local startups to fill the void. Senator Shehu Sani commented that this could be a chance for local entrepreneurs to create their own ride-hailing platforms, stating, "Even our taxi unions can create an app and become our Uber. It’s not rocket science."

Dr. Yakubu Sani Wudil also emphasized the potential for local innovation, noting that the infrastructure and market for ride-hailing services remain intact despite Uber's departure. He encouraged Nigerian entrepreneurs to seize the opportunity to build new platforms, saying, "The drivers are still here. The cars are still here. The passengers are still here. What left is the app connecting them."

As the dust settles on Uber's exit, the future of Nigeria's e-hailing market remains uncertain, but the call for local solutions and innovations is growing louder among stakeholders and industry observers alike.

Sources

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